Full Basement Self Storage Opens Without Employees
Customers of the new Full Basement Self Storage in Jackson, Georgia may be surprised to find it lacking something you’d expect at a self-storage facility: employees.
Rather than having a person onsite to rent units, new customers go online or call to reserve a space. After completing the reservation, tenants are provided the combination to their unit.
“For those that remember the old Jackson Mini Storage, we made a lot of improvements, including new roofs, a new gate controller system, some new doors and tons of cameras and technology updates,” said new owner, Daryl Dunnahoo, via JacksonProgress-Argus.com. “We utilize many forms of digital surveillance to keep track of who comes and goes, and when.”
Tenants are even able to view the facility’s gate-camera feed from their smartphones, should they want to.
According to Dunnahoo, the process has worked well at his facility in Dahlonega and he expects the same in Jackson. If any problems arise, human customer service is available.
“You can talk to a real person,” he said via JacksonProgress-Argus.com. “Our phones are answered 24-7 and staff can help you set up an account during business hours Monday through Friday from 9 a.m. to 7:30 p.m., and Saturdays from 10 a.m. to 5 p.m.”
Full Basement Self Storage isn’t the first to make a foray into employee-free facilities. Automated Self-Storage Systems in Florida considers itself the pioneer of fully automated self-storage, with its RovoVault in Fort Lauderdale, and its Coconut Creek location. The company teamed up with Westfalia Technologies to develop a secure, user friendly, and convenient system. What they got was a system that also increased the amount of rentable space and cut operating costs in half.
The operators of Full Basement held a ribbon-cutting ceremony with the local Chamber of Commerce on March 14 to officially open the facility.
Full Basement Self Storage uses Easy Storage Solutions and their variety of business services offered to help make their facility and their websites more successful. Full Basement currently uses their call answering service, Call Advantage, which has full access to help renters pay online and answer any questions they may have about the facility. Full Basement also utilizes Easy Storage’s SEO & Online Marketing service, Rize Marketing. That service focuses on building a high ranking for their website on Google Search Results and also aids in getting more customers to see the site in a variety of ways. Easy Storage Solutions has everything to make your storage facility successful, all under one roof. Full Basement Self Storage is proof of that!
Read article at: http://blog.extraspace.com/news/full-basement-self-storage-opens-without-employees/#sthash.iIBDBoNW.dpuf Written by – Tony Gonzalez Mar 18 2016