“”The call service has been amazing for me! My husband works another full time job and I was managing our storage facility by myself with two babies at home. So, basically another full time job and I had to miss most of my calls. Since starting the call service, my stress level has gone way down and I don't have that much work to do now. They do most of the managing of the facility, without us needing to hire someone to sit in the office waiting for the phone to ring. Our facility is not totally standard and we are new owners, so it has been a bit of a learning curve for me figuring out what information is important to give to them, so they can answer questions customers have most effectively. It is really nice to be able to listen to all of your calls at the end of the month to be able to refine the information you provide to them and also to get a good feel for the most common questions customers have. Would absolutely recommend!!
Owner, Railside Mini Storage